Privacy Policy

Privacy Policy

This privacy policy explains:

  • How we collect, store, and use the Personal Information you provide through Selena Hair online and through WhatsApp, telephone, or e-mail communications.
  • The choices available to you regarding Selenahair.com use of the Personal Information you provide to us.
  • Your options regarding the collection, use, and disclosure of your personal information.
Information Collection and Use
  • Registration and Ordering: Customers fill out an online registration form with personal information for billing, order processing, marketing, and communication about orders.
  • Email Addresses: Collected voluntarily for promotions, notifications, newsletters, and contests.
  • Product Reviews: Email address kept private; other info may be visible to site visitors.
  • Submit Your Real Photos/Videos: Optional submission for display or souvenir purposes.
  • Cookies and Other Technology: Cookies and web beacons used to speed up navigation, track site usage, and recognize users.
  • Log Files: IP address, ISP, and timestamp collected for system administration, order verification, marketing, and troubleshooting.
  • Age: No personal info knowingly collected from children under 13.
Data Protection Measures and Management of User Data
  • Data Encryption and Storage: SSL encryption, secure servers.
  • Access Control: Only authorized employees can access info.
  • Regular Audits and Monitoring: Ensures effectiveness of data security measures.
  • Third-Party Security: Strict agreements with trusted providers.
Management and Choices Regarding User Data
  • Access and Update: Via "My Account" page anytime.
  • Consent and Withdrawal: Consent requested before collection; can be withdrawn anytime.
  • Data Retention: Only as long as necessary to fulfill contracts, legal obligations, or services.
  • Use and Sharing: Personal info not sold; used only for notifications of contests or required by law.
  • Opt-Out & Communication Preferences: Unsubscribe via email link or My Account section.
  • Children's Privacy: No info knowingly collected from children under 13; any discovered info deleted immediately.
Data Protection Rights
  • Access your personal information
  • Correct any inaccurate or incomplete info
  • Request deletion of personal information
  • Restrict processing of your personal info
  • Object to certain types of processing
  • Data portability
  • To exercise any of these rights, contact customer service at service@selenahair.com.